Terms of service

Welcome to Dutch Casuals. By accessing or using our website www.dutchcasuals.com and its related services (collectively, “the Services”), you agree to be bound by the following Terms and Conditions.

Please take a moment to read them carefully. Dutch Casuals reserves the right to update or modify these terms at any time without prior notice. We encourage you to revisit this page periodically for any updates.

1. General

Access to our website is provided on a temporary basis, and we reserve the right to change, suspend, or discontinue any part of the Services without prior notice. Dutch Casuals will not be liable if, for any reason, the website becomes unavailable at any time. We may also restrict access to certain areas when necessary.

Our site may contain links to external websites or resources operated by third parties. Dutch Casuals has no control over these linked sites and assumes no responsibility for their content, products, or any losses that may arise from their use.

2. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which forms part of these Terms and Conditions, explains how we collect and use your personal information. By using this website, you agree to our Privacy Policy and confirm that all information you provide is accurate and complete.

3. Prohibited Use

You agree not to misuse this website or engage in any unlawful activity, including but not limited to:

  • Engaging in or promoting criminal acts
  • Uploading or distributing malicious software or harmful code
  • Attempting to hack or disrupt website functionality
  • Infringing upon intellectual property rights
  • Sending spam or other unsolicited messages
  • Introducing viruses or carrying out denial-of-service attacks

Any breach may lead to criminal prosecution, and we may disclose your identity to relevant authorities. Dutch Casuals is not responsible for any damage caused by cyberattacks or harmful materials resulting from your use of the site.

4. Intellectual Property

All designs, graphics, text, software, and other content displayed on this website are the intellectual property of Dutch Casuals or its licensors. You may browse and use the content for personal, non-commercial purposes only. Reproduction, modification, distribution, or commercial use without written consent is strictly prohibited. 

All Dutch Casuals trademarks and logos are owned by the brand and may not be used without authorization.

5. Terms of Sale

When placing an order through our website, you agree to the terms set out below.

  • Order Acceptance: An acknowledgment email confirms receipt of your order but does not constitute acceptance. Your order becomes confirmed once it has been dispatched.
  • Pricing & Availability: All prices and descriptions are accurate to the best of our knowledge. In case of an error, we will notify you and give you the option to confirm or cancel your order.
  • Payment: All payments are subject to verification and authorization prior to dispatch.
  • Discounts & Promotions: Discount codes and promotional offers are subject to their specific terms.
  • Gift Vouchers: Lost or stolen vouchers cannot be replaced or refunded. Gift vouchers are non-refundable and cannot be exchanged for cash.

6. Disclaimer of Liability

All material and information provided on this website are offered “as is,” without any guarantee or warranty. Dutch Casuals does not accept liability for any direct, indirect, or consequential losses arising from your use of this website or any linked sites.

7. Linking to Our Website

You may link to our home page provided that it is done fairly, legally, and does not damage our reputation. Dutch Casuals reserves the right to withdraw linking permission at any time without notice.

8. Trademarks & Third-Party Rights

All trademarks, names, and imagery not owned by Dutch Casuals are the property of their respective owners. Their appearance on this site does not imply association, endorsement, or partnership.

9. Indemnity

By using this website, you agree to indemnify and hold Dutch Casuals, its affiliates, and employees harmless from any claims, damages, or costs arising from your misuse of the site or breach of these Terms and Conditions.

10. Modifications

Dutch Casuals reserves the right to update, modify, or remove any section of this website or these Terms and Conditions at any time without prior notice.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining sections will remain in full effect and interpreted in a way that closely reflects the original intent.

12. Feedback & Complaints

We value your feedback. For any complaints, comments, or concerns, please contact us through the official channels provided on our website.

13. Waiver

If we fail to enforce any part of these Terms, it does not constitute a waiver of our rights to enforce them later.

14. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes shall fall under the exclusive jurisdiction of the courts of Sri Lanka.

15. Entire Agreement

These Terms and Conditions represent the full agreement between you and Dutch Casuals and replace any prior understandings or agreements regarding your use of this website. Dutch Casuals reserves the right to revise these Terms at any time without prior notice.